We believe that our approach and our multidisciplinary perspective create a real difference between what we do and what most others do.

Things you should consider are:

The person who you brief is the person who does your work and takes responsibility for it.

We aren’t fly–in/fly–out consultants. Our preferred style is to earn a trusted confidante relationship so we can really help with improvements.

We have developed strong models that underpin the quality
of our work . . .
      • PFP Decision Test™ Copyright © 2002
      • Commitment Chain™ Copyright © 2004
      • Performance Reviewer™ Copyright © 2004
      • Value Driver Chain™ Copyright © 2004
      • Power Hours™ Copyright © 2005
      • Retainerscope™ Copyright © 2005

We aren’t captives of a narrow technical perspective. We don’t see the world simply through the eyes of an accountant, a marketer, an IT or HR person. Our wide experience and technical training allow us to judge the relative importance of each.

Our firm is proudly a jargon-free zone. We won’t prattle on about sustainable competitive advantage, emotional intelligence, or social deep structure in a knowledge-based organisation! We communicate simply and clearly - like what works for you, how disciplined you are, whether you know where the money is, and whether you actually enjoy doing things for others.

We are specialists. You don’t have to spend time and money educating us about the law, language, nature and drivers of your profession.

Our models are commitment-driven. Our goal is to help you discover what you can do (and live with) as quickly as possible, and then to get on with helping you make it happen.

Too many people just focus on outputs (hours, bills, collections etc) but don’t put enough effort into managing the inputs that drive day-to-day performance. We help you understand the inputs. If you get that right, the outputs usually will follow.

We genuinely care about not only improving performance, but also in improving people’s working lives in a civilised way so that the two go together (see What our clients say about us ).